Our Story
We started Neurosana because, over the years, we had both seen just how much the quality of neurological rehabilitation can vary.
Through our work in physiotherapy, case management and the medico-legal world, we saw private clients paying significant sums for rehabilitation that did not always reflect the level of expertise, communication or clinical quality they should reasonably expect. At the same time, we knew outstanding neurological physiotherapists working within the NHS; clinicians with deep experience, excellent clinical judgement and a real commitment to their patients, whose expertise was often undervalued.
We felt there had to be a better way.
So we created Neurosana to bring genuinely experienced neurological physiotherapists into private rehabilitation, while building a service where both clients and clinicians are treated properly.
We are intentionally selective about the physiotherapists who work with us. We do not recruit simply to grow numbers or fill geographical gaps. Every clinician must have substantial post-graduate neurological experience, strong professional judgement and the communication skills needed to work confidently with clients, families and multidisciplinary teams.
We also match referrals carefully. Rather than allocating whoever happens to be available, we consider the client’s diagnosis, rehabilitation needs, personality, goals and location before recommending the clinician we believe is best suited to them.
As a small independent company, we remain closely involved in the service we provide. We know the physiotherapists working with us, we oversee our clinical standards, and we want every client and family to receive the level of care we would expect for someone in our own family.
For us, private rehabilitation should mean exceptional clinical care, and exceptional clinicians should be valued for providing it.
Lucinda Campbell‑Jackson
Clinical Director & Highly Specialist Neurological Physiotherapist
Lucinda is an HCPC-registered neurological physiotherapist with over 18 years’ clinical experience across NHS and private neurological rehabilitation. A graduate of King’s College London, she has worked within leading London neurological services including the National Hospital for Neurology and Neurosurgery, Imperial College Healthcare NHS Trust and Central London Community Healthcare.
Clinical expertise
Lucinda specialises in the assessment and rehabilitation of people with complex neurological conditions, including stroke, traumatic brain injury, spinal cord injury, progressive neurological conditions, functional neurological disorder and vestibular dysfunction.
Her advanced clinical skills include spasticity management, neurological splinting and casting, and vestibular rehabilitation, including BPPV.
Clinical leadership at Neurosana
Alongside her own clinical caseload, Lucinda provides clinical supervision and oversight across Neurosana. She supports our physiotherapists with complex clinical decision-making and helps ensure rehabilitation remains evidence-informed, goal-focused and responsive to each client's needs.
She is experienced in clinical leadership, quality improvement and mentoring healthcare professionals and is committed to creating a supportive clinical culture in which high standards and professional judgement are equally valued.
Lucinda is HCPC registered and a member of the Chartered Society of Physiotherapy and ACPIN.
Outside work, Lucinda enjoys rock climbing and skiing and believes strongly in the role movement can play in confidence, independence and quality of life.
“Rehabilitation should be ambitious, meaningful and rooted in real life”
Charis Roubieu
Co-Founder & Director | Physiotherapist & Senior Case Manager
Charis is an HCPC-registered physiotherapist and senior case manager with over 18 years’ experience across rehabilitation and nearly 8 years working within complex medico-legal case management.
She trained at King’s College London and began her career working across neurological rehabilitation, learning disability services, specialist wheelchair and seating services and community rehabilitation before specialising in complex case management.
Complex rehabilitation & case management
Since 2019, Charis has supported adults and children with acquired and traumatic brain injuries through litigation and beyond. Her work spans personal injury, clinical negligence and Court of Protection matters, coordinating complex packages of rehabilitation, care, therapy and equipment.
This experience gives her a detailed understanding of what clients, families, case managers, solicitors and deputies need from rehabilitation providers - not only excellent clinical treatment, but responsive communication, clear recommendations and genuinely joined-up multidisciplinary working.
Charis' role at Neurosana
At Neurosana, Charis leads referral management, clinical governance and the medico-legal aspects of the service. She works closely with Lucinda to ensure clients are matched thoughtfully with clinicians and that the service maintains strong standards of reporting, communication and professional accountability.
Charis is an Advanced Member of BABICM, remains registered with the HCPC and is a member of the Chartered Society of Physiotherapy.
Outside work, Charis is mum to a young daughter and understands personally how important kindness, patience and trust are when professionals become part of a family's life.
